# Progress ShareFile (Citrix)

### Introduction

Movebot has comprehensive support for ShareFile through the ShareFile API. Connecting to ShareFile uses OAuth to authorize. 

### Requirements

The following is required to connect to ShareFile in Movebot:

* The ShareFile tenant must be licensed
* The ShareFile account you connect with must have **Admin** access rights

### Configuration Steps

1. Log in to Movebot and add a new storage connection when configuring a Project during the Source or Destination step.
   1. You can also add the new connection in the Admin panel under the Storage tab
2. Select **Sharefile (Citrix)** from the list of available connections and set the connection name
3. Click the button to link to ShareFile and authorize the connection through the pop-up window. Enter the account's subdomain prefix and grant access.

{% hint style="info" %}
Your ShareFile subdomain is the domain prefix that you use when logging into ShareFile. For example, for the domain "**movebotest.sharefile.com"**, you would use "**movebotest**"
{% endhint %}

4. Return to Movebot. Movebot will show that the ShareFile account is linked when successful. 

### Common Errors

<details>

<summary><strong>Error: Unable to scan specific folders (file-not-found)</strong></summary>

**Cause:** This usually occurs when attempting to scan permissions using an account that is not the ShareFile Account Owner.

**Resolution:**

* Reconnect Movebot to ShareFile using the Account Owner credentials, **or**
* Disable permission migration if permissions are not required for your use case.

**Important:**  \
You must use the Account Owner. "Super Admin" users do not always have sufficient access to scan permissions on folders inside "allshared" space.&#x20;

</details>

### Supported Features

Movebot has comprehensive support for ShareFile and is well-maintained.&#x20;

<table><thead><tr><th width="527">Feature</th><th>Supported in Movebot</th></tr></thead><tbody><tr><td>User Drives</td><td>Fully Supported</td></tr><tr><td>Permissions</td><td>Fully Supported</td></tr><tr><td>Versions</td><td>Not Supported</td></tr><tr><td>Modification Retention</td><td>Not Supported</td></tr><tr><td>Automatic Sanitization</td><td>Fully Supported</td></tr></tbody></table>

\
Tags: sharefile


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