Citrix ShareFile

Learn how to connect Movebot to Citrix ShareFile.

Introduction

Movebot has comprehensive support for Citrix ShareFile through the ShareFile API. Connecting to ShareFile uses OAuth to authorize.

Requirements

To connect to ShareFile in Movebot you will need:

• To have Admin access rights to ShareFile

• The ShareFile tenant must be licensed

Configuration Steps

1. Login to Movebot and create a new project or task

2. When configuring the source or destination, choose to Create new Connection

3. Select Citrix Sharefile from the list of available connections and set the connection name

4. Click Connect to Sharefile and authorize the connection through the popup window. Enter the account's subdomain prefix and click continue.

Your ShareFile subdomain is the domain prefix that you use when logging into ShareFile. For example, for the domain "movebotest.sharefile.com", you would use "movebotest"

1. Click Save and Test connection in Movebot

2. If the connection has succeeded, you can continue

Common Errors

Error: Unable to scan specific folders (file-not-found)

Cause: This usually occurs when attempting to scan permissions using an account that is not the ShareFile Account Owner.

Resolution:

• Reconnect Movebot to ShareFile using the Account Owner credentials, or

• Disable permission migration if permissions are not required for your use case.

Important: You must use the Account Owner. "Super Admin" users do not always have sufficient access to scan permissions on folders inside "allshared" space.

Supported Features

Movebot has comprehensive support for ShareFile and is well-maintained.

Feature	Supported in Movebot
User Drives	Fully Supported
Permissions	Fully Supported
Versions	Not Supported
Modification Retention	Fully Supported
Automatic Sanitization	Fully Supported

Tags: sharefile