Progress ShareFile (Citrix)

Learn how to connect Movebot to ShareFile.

Introduction

Movebot has comprehensive support for ShareFile through the ShareFile API. Connecting to ShareFile uses OAuth to authorize.

Requirements

The following is required to connect to ShareFile in Movebot:

• The ShareFile tenant must be licensed

• The ShareFile account you connect with must have Admin access rights

Configuration Steps

1. Log in to Movebot and add a new storage connection when configuring a Project during the Source or Destination step.

   1. You can also add the new connection in the Admin panel under the Storage tab

2. Select Sharefile (Citrix) from the list of available connections and set the connection name

3. Click the button to link to ShareFile and authorize the connection through the pop-up window. Enter the account's subdomain prefix and grant access.

Your ShareFile subdomain is the domain prefix that you use when logging into ShareFile. For example, for the domain "movebotest.sharefile.com", you would use "movebotest"

1. Return to Movebot. Movebot will show that the ShareFile account is linked when successful.

Common Errors

Error: Unable to scan specific folders (file-not-found)

Cause: This usually occurs when attempting to scan permissions using an account that is not the ShareFile Account Owner.

Resolution:

• Reconnect Movebot to ShareFile using the Account Owner credentials, or

• Disable permission migration if permissions are not required for your use case.

Important: You must use the Account Owner. "Super Admin" users do not always have sufficient access to scan permissions on folders inside "allshared" space.

Supported Features

Movebot has comprehensive support for ShareFile and is well-maintained.

Feature	Supported in Movebot
User Drives	Fully Supported
Permissions	Fully Supported
Versions	Not Supported
Modification Retention	Not Supported
Automatic Sanitization	Fully Supported

Tags: sharefile