Errors and Failures
Learn about how to debug and deal with errors and failures in Movebot
Movebot attempts to remedy all failures automatically, but there are some failure types that will require manual intervention and we cannot transfer the data across.
There are two main types of failures:
Fatal Failures
File or Folder Failures
Fatal failures occur when we cannot proceed with any transfers in a migration job and file or folder failures occur when there was an issue transferring or scanning a file or folder discovered under a transfer mapping (job).
Viewing Errors
Errors can be found on an individual transfer mapping basis under Error Tracker.
Failure Severities
Errors and failures in Movebot are categorized by severity as described below.
Error Resolution
Fixing errors generally comes down to two approaches:
Adjustments in configuration or a manual transfer of the object
Running a Delta
If the root cause is not obvious and it cannot be fixed through configuration, then attempt to run a Delta. If running a Delta does not fix the issue, then reach out to support at support@movebot.io.
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