# Error: access-denied

|                |               |
| -------------- | ------------- |
| Error Type     | access-denied |
| Relevant Store | All           |

## Description

Access Denied error means that Movebot does not have access to the file or folder

{% hint style="warning" %}
Access denied on folders can result in loss of data.
{% endhint %}

## Common Root Causes

* The account used to connect the Storage Connection does not have the appropriate permissions to access the file or folder

## Quick Fixes

* Reconnect the Storage Connection using an account with higher permission levels such as an Administrator account.
* Provide the connected user appropriate permissions within the storage platform settings. 

After attempting a fix, rerun failures or run a new delta migration to try to move the affected files or folders.