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  • Description
  • Common Root Causes
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  1. Troubleshooting
  2. Errors and Failures
  3. Common Errors

Error: access-denied

Error Type

access-denied

Relevant Store

All

Description

Access Denied error means that Movebot does not have access to the file or folder

Access denied on folders can result in loss of data.

Common Root Causes

  • The account used to connect the Storage Connection does not have the appropriate permissions to access the file or folder

Quick Fixes

  • Reconnect the Storage Connection using an account with higher permission levels such as an Administrator account.

  • Provide the connected user appropriate permissions within the storage platform settings.

After attempting a fix, rerun failures or run a new delta migration to try to move the affected files or folders.

Last updated 11 months ago

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