Error: unknown-error

Error Type	unknown-error
Relevant Store	All

Description

Unknown Errors are errors that are not mapped to error types in Movebot.

Cloud storage providers routinely make changes to their API's that can mean Movebot is not always able to provide a meaningful error message.

Common Root Causes

• Unexpected error caused in a storage provider's API

• The error has not been categorised by us yet

• A bug in our system

Quick Fixes

• Run a delta. The error might have been temporary

• Attempt to diagnose by viewing the underlying error from the storage API in the storage tracker

• Reach out to support