# Error: unknown-error

|                |               |
| -------------- | ------------- |
| Error Type     | unknown-error |
| Relevant Store | All           |

## Description

Unknown Errors are errors that are not mapped to error types in Movebot.&#x20;

{% hint style="info" %}
Cloud storage providers routinely make changes to their API's that can mean Movebot is not always able to provide a meaningful error message.&#x20;
{% endhint %}

## Common Root Causes

* Unexpected error caused in a storage provider's API
* The error has not been categorised by us yet
* A bug in our system

## Quick Fixes

* Run a delta. The error might have been temporary
* Attempt to diagnose by viewing the underlying error from the storage API in the storage tracker
* Reach out to support


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