> For the complete documentation index, see [llms.txt](https://docs.movebot.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.movebot.io/troubleshooting/errors-and-failures/common-errors/error-unknown-error.md).

# Error: unknown-error

|                |               |
| -------------- | ------------- |
| Error Type     | unknown-error |
| Relevant Store | All           |

## Description

Unknown Errors are errors that are not mapped to error types in Movebot. 

{% hint style="info" %}
Cloud storage providers routinely make changes to their API's that can mean Movebot is not always able to provide a meaningful error message. 
{% endhint %}

## Common Root Causes

* Unexpected error caused in a storage provider's API
* The error has not been categorised by us yet
* A bug in our system

## Quick Fixes

* Run a delta. The error might have been temporary
* Attempt to diagnose by viewing the underlying error from the storage API in the storage tracker
* Reach out to support


---

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