Error: token-expired

Error Type	token-expired
Relevant Store	Box, ShareFile, OneDrive

Description

This error indicates that the authentication token used to connect Movebot to a storage platform (source or destination) has expired. Without a valid token, Movebot cannot continue scanning or migrating data.

Common Root Causes

• The OAuth or API token used during initial connection has expired due to time limits set by the storage provider.

• Project settings were modified mid-migration, triggering a refresh or disconnect of the active token.

• The connection has been idle for an extended period.

• The token was revoked manually or automatically by the platform (e.g., security policy or admin action).

Quick Fixes

1. Open your Project Settings.

2. Navigate to the Source or Destination section where the error occurred.

3. Click Manage Connection Settings and re-authorise the connection.

4. Avoid making changes to connection settings or project configuration while a migration is running, as this can increase the risk of token expiry.